Case Studies — Clinic IT
"Speakeasy has always displayed a higher level of technical competence than other providers. The VoIP service is reliable, and we've been very happy with the level of support and response. The price point is attractive, the solution is scalable, and our clients are pleased with the feature set."
— Karl Nelson, Principal, Clinic IT
- Full Case Study 127 KB
Company Background
Clinic IT is a New York based IT consulting firm focused on providing secure, reliable, and cost-effective IT solutions to small-to-medium businesses, primarily dynamic high-tech companies with global reach. Clinic IT clients range from from startups that need a reliable network to large companies running numerous systems across multiple locations.
Overview
- Partnering with Speakeasy
First and foremost, Clinic IT looks for partners who can work with them on a technical level, and they've been impressed by the competence of Speakeasy representatives and support technicians. They knew Speakeasy as a reliable connectivity provider with a reputation for exceptional support, and they found Speakeasy's VoIP solution to be the best name at the lowest price point. - Value to Consultants
In addition to enjoying the scalability and features of Speakeasy Business VoIP in their own fast-growing office, Clinic IT has enjoyed significant revenue growth as VoIP awareness grows and their clients look to them for more information.
Sales commissions from Speakeasy are just icing on the cake. Clinic IT estimates that for every $1000 they sell, they make another $4000 to $5000 implementing the solution. Clients are happy to pay by the hour for Clinic IT technicians to prepare their network for VoIP, set up the phones, train employees, and make ongoing modifications.
- Value to Clients
Clinic IT clients appreciate the affordability, flexibility, and scalability of Speakeasy's VoIP solution. "People move desks all the time," says Nelson. "With VoIP, there's no need to bring in a vendor to reprogram a PBX or rewire."
Clinic IT clients are also delighted with the Auto Attendant add-on feature. Before VoIP, it was impossible to get automated reception functionality without the high cost and maintenance headaches of a PBX.