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Case Studies — MCMC

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MCMC

"As we've grown over the past five years, Speakeasy has helped us save money and given great support and services. Now that we have 450 employees and are pushing $70 million, I hope Speakeasy will be with us the rest of the way."

— Rich Pappa, CIO, MCMC, LLC

 

Company Background

MCMC, LLC provides customized managed care, medical bill review, and integrated service programs. In 2004, MCMC had about 100 employees and two locations in Boston, MA and Bethesda, MD. That year they introduced a new technology-focused 5-year plan that relied heavily on Speakeasy and other vendors to help them grow. Now they have 450 employees and are committed to rolling out Speakeasy at all of their 14 locations across the country as older voice and data contracts expire.

Overview

  • Challenge
    Over the past five years, MCMC has been undergoing major growth following the re-invention of their business model and technology. All of MCMC's 14 locations across the country, as well as employees working on-site at client locations, need reliable connectivity and phone maintenance and administration at their various locations.
  • Solution
    Speakeasy's comprehensive service portfolio and exceptional customer support have given MCMC the peace of mind to choose a single provider for all of their voice and data purchases.
  • Results
    MCMC has been particularly delighted with Speakeasy's affordable high-bandwidth Business Ethernet service, such as a 10 Mbps connection for only twice what they had been paying for a 3 Mbps Bonded T1. With Speakeasy Hosted Voice, MCMC has consistently saved 20-50% on start-up costs compared to competitor quotes. They've also cut month-to-month costs up to 50%, primarily because of savings on long distance. "If you want to grow with a vendor, pick Speakeasy," says CIO Rich Pappa. "They really build a relationship, without pressure or false expectations, and work to help customers get to the next level."