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Case Studies — My Computer Buddy
"Speakeasy offers exceptional customer service and technical support, and their products are competitively priced. Speakeasy Integrated Voice trunks are an easy choice for clients who already have a PBX and want to cut costs by consolidating voice and data."
— Ilya Sergeyko, Managing Partner, My Computer Buddy
- Full Case Study 118 KB
Company Background
Founded in 2004, My Computer Buddy serves small to mid-market businesses in the Washington, D.C. metro area, including Maryland and Northern Virginia. My Computer Buddy provides helpdesk, support, consulting, managed services, business process automation and synergy solutions to education, non-profit, real estate, and retail clients, among other verticals.
Overview
- Partnering with Speakeasy
My Computer Buddy became a Speakeasy Partner after several good experiences recommending Speakeasy solutions to their clients. Speakeasy was the first to deliver high-speed ADSL2 service in their area, and My Computer Buddy was also impressed with the quality of Speakeasy's customer support. As a partner over the past several years, My Computer Buddy has sold a range of Speakeasy connectivity solutions to their clients, including ADSL2, T1s, and Business Ethernet, Hosted Voice and Integrated Voice. - Value to the Channel
Speakeasy's simple and predictable pricing makes it easy for My Computer Buddy to offer their clients cost-effective voice and data solutions. "Usually we recommend Speakeasy solutions when our clients need to upgrade their Internet connections or are in the market for a new phone system," says Sergeyko. - Value to the Client
By leveraging the flexibility of VoIP and utilizing the Speakeasy Teleworker service at remote offices, My Computer Buddy was able to improve performance and effectiveness of the client's communication processes while saving the client more than $1000 per year over their previous solution.