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Private Networking
Frequently Asked Questions
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Speakeasy's Private Networking offers a superior alternative to legacy Frame Relay solutions where network congestion can lead to delays and reliable data delivery.
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- What is Private Networking?
Speakeasy Private Networking offers private point-to-point connections that deliver secure inter-office connectivity - a business' remote offices and workers are seamlessly connected as if in the same physical office. - How will Private Networking benefit my company?
When compared with dated frame-relay technology, Private WAN delivers businesses a cost-effective, secure, reliable connections and simplified security management over Speakeasy's private nationwide network.- Highly cost-effective Layer 2 security solution - flat monthly fee with no bursting costs and no additional hardware to purchase.
- Simplified security management - no ongoing management and adding additional sites is a simple phone call to Speakeasy.
- Private, reliable connections - data travels over Speakeasy's private, multi-redundant nationwide network.
- What guarantees are there?
- Uptime - Customers get Speakeasy uptime guarantees associated with the Speakeasy circuits in their private network
- Same MTTR MTTR (mean time to respond) as noted in your Speakeasy Service Level Agreement
- Bandwidth - Same bandwidth guarantees as noted on your Speakeasy circuit Service Level Agreement
- What equipment do I need?
No additional hardware is required above your existing Speakeasy hardware. However, switches or Ethernet routers are highly recommended to reduce potential traffic congestion that can occur with standard Ethernet hubs. - Can I use my existing hardware?
Yes, your existing Speakeasy hardware is used if you are upgrading from single-site service. - Where is this service available?
Speakeasy Private Networking is available nationwide over Speakeasy DSL and T1 connections. - What type of support do I get?
Our highly-trained, Seattle-based customer support team answers calls every hour of every day. Speakeasy supports customers with real live human beings who work with you from first contact to resolution. Our highly committed team can handle any questions or concerns, from your service to your bill. - What happens if my router goes down? Will someone come out to fix it?
Provided your hardware is under warranty we will amend the problem. If you have a T1, IDSL, or SDSL circuit, we send a technician to your site to replace it. If you have a OneLink circuit, we will overnight you new hardware. - Are there bursting fees?
No, with Speakeasy's Private Networking we don't charge bursting fees or additional mileage fees - your monthly fee is consistent and predictable. - Why is this cheaper than Frame Relay solutions?
Speakeasy service runs over our private nationwide network. This means we don't answer to the traditional phone companies and their costs associated with crossing city and state line boundaries, passing this savings to our customers. You save 30% over frame relay. Our "all you can use" traffic policy ensures that we won't charge you for bursting fees. - How secure is Speakeasy Private Networking?
Traffic on your Speakeasy Private Networking never touches the public Internet; it offers true, Layer 2 security. - Can I put Voice over Private Networking?
No, you cannot use your private network for voice traffic, because we cannot guarantee quality of service (QoS) on a private network. - What kind of applications can we run on Private Networking?
This service will allow you to use most applications. However, it is important that you understand the amount of bandwidth that you have in a shared environment and work with your Speakeasy Business Solutions Consultant to ensure that your application needs will be met. - Can I access the Internet with Private Networking?
Private Network is for site-to-site connectivity. Internet access can be accomplished by having a separate line for Internet connectivity in your main office that all sites use to access the Internet or by having separate lines in each location to access the Internet. - What is the installation timeline?
For existing customers who already have Speakeasy connectivity, we can build your Private Networking very quickly - generally within 24-48 hours after your place your order. For new customers, your Private Networking can be built as soon as your circuits are installed.
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